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Return to shopDelivery & Return
At Thashni, every outfit is carefully inspected and packed to ensure premium quality before dispatch.
Delivery
- Orders are processed within 24 hours of confirmation.
- Within Tamil Nadu: 2–5 business days.
- Across India: 3–7 business days.
- Delivery timelines may vary based on your location and courier service.
Returns and Quality Claims
Your satisfaction is important to us. If you receive a product with a manufacturing defect or damage, please contact us within 24 hours of delivery.
Important
- A continuous unboxing video is mandatory for any return, replacement, or quality-related claim.
- The video must clearly show the sealed package being opened, the product, and the issue without any cuts or edits.
- Claims made without a valid unboxing video cannot be accepted, as we are unable to verify the condition of the product at the time of delivery.
Return Conditions
- The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Items that have been worn, altered, washed, or damaged after delivery are not eligible for return or exchange.
Support
For any delivery or return assistance, please contact our customer support team with your order number and the required video proof. We are committed to resolving genuine concerns promptly.